Customer Satisfaction Survey
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Dear customer,
Silicon Power sincerely thanks for your support. This survey is designed to improve Silicon power's product quality and customer service. It will only take  five minutes of your valuable time to fill in .We highly value your feedback and will take all of your comments seriously.
 
Personal Information  
Your Region
Others:
Name
E-mail
Silicon Power E-newsletter: Subscribe Unsbuscribe
Sex

Male Female
Age
Telephone No. (Cellphone No.)
 ex.02-12345678
Purchase Information  
Is this your first time to buy silicon power's prodcut? Yes No
What is your product category?
When did you buy your silicon power product ex:2008/05/30
Where did you buy your silicon power product
Others:
What is main reason for you to buy silicon power's product
Others:
Satisfaction with the Quality of the Product
1.Are you satisfied with the functionality of Silicon Power product ?
Excellent Good Fair Poor No comment
2.Are you satisfied with the design of this Silicon Power product ?
Excellent Good Fair Poor No comment
3.Are you satisfied with complete information of Silicon Power product?
Excellent Good Fair Poor No comment
4.Are you satisfied with performance of the attached software?
Excellent Good Fair Poor No comment
5.Are you satisfied with the instruction of User’s manual ?
Excellent Good Fair Poor No comment
6.On the Whole ,are you satisfied with the quality of Silicon Power product?
Excellent Good Fair Poor No comment
Satisfaction with the customer service center and the technical support center
1.Technician's ability to provide solutions
Excellent Good Fair Poor No comment
2.Professional answers to email questions
Excellent Good Fair Poor No comment
3.Attitude of the customer service representative
Excellent Good Fair Poor No comment
4.Silicon Power website offers complete information
Excellent Good Fair Poor No comment
5.On the whole , are you satisfied with service and efficiency of Silicon Power
Excellent Good Fair Poor No comment
Other Comments and Suggestions
1.On the whole , Your evaluation of the Silicon Power brand
Excellent Good Fair Poor No comment
2.Would you buy Silicon Power products again?
Yes No
3.Would you recommend Silicon Power products to other people?
Yes No
We welcome you to give any valuable suggestions :
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After your fill out this customer survey form ,this will be sent to the customer service center , you can be assured that we will review your feedback which will be appropriate for us to improve our products and services. Thank you once again!